The following provisions detail how MAVALA S.A. collects and uses your personal data and informs you of the measures taken to protect them following your visit to our website. MAVALA S.A. protects the privacy of its users by respecting the applicable regulations in force. We invite you to regularly review our Privacy Policy for the latest updates. The practices of third party websites, in connection with our website, regarding the collection and use of personal data, are not part of this Privacy Policy.
You represent and warrant the authenticity and accuracy of all information you submit to us. By using this website and sending us your personal data, you consent that it will be collected and used by MAVALA S.A. under the conditions indicated below. This Privacy Policy applies solely to the collection of data online and does not apply to information collected by other means.
B.1.1. Which personal data do we collect and why?
When you contact us, via our contact form or when subscribing to our electronic newsletter, you expressly provide us with personal data such as: First name, Name, Address, Phone or E-mail address. This data is stored in our database which allows MAVALA S.A. to provide you with the information you have requested. We are also likely to use this data as part of tracking the activity of the website. This follow-up gives us a better understanding of how you use the website and thus better service.
We will only use information about you for the purposes indicated below:
- Answering your questions or requests for information.
- Sending you any requested brochures.
- Sending you our Newsletter, if you have subscribed to it.
- Analysing the traffic on our website.
The collection and use of personal data is governed by the provisions of our Privacy Policy.
For your information, we hold two types of data, personal individual-related data (such as your name, contact details, which you have communicated to us) and electronic identification data, available on or from your computer ( such as «cookies» or «IP addresses»). Your electronic identification data makes it possible to identify the browser used, the preferred language, the city where your connection terminal is located and the pages viewed on our website during your visit. This electronic identification data is generally insufficient on its own to identify you as an individual.
MAVALA S.A. has taken all necessary measures to comply with the new EU Regulation on the Protection of Personal Data (General Data Protection Regulation of 27 April 2016 or GDPR) which came into force on 25th of May 2018.
B.1.2. Right of access, rectification and erasure (right to be forgotten)
The user has the right to access, amend and delete personal data as well as the right of total or partial objection for legitimate reasons, to processing of such data. The user may exercise all these rights by writing to us through our contact form, and selecting the subject «Privacy Policy / Personal Data». So that we can satisfy this request, the user will have to provide us with the necessary details to identify him/her: first name, name, address and e-mail, while informing us precisely of his/her wishes.
B.1.3. Unsubscribe from the Newsletter
Our website offers a «Newsletter» to which you have the option to subscribe and which contains in particular interesting information on MAVALA’s product ranges and novelties.
MAVALA S.A. offers users the option to unsubscribe by simply clicking on the unsubscribe link included in each «Newsletter», or by completing the contact form, by selecting «Privacy Policy / Personal Data» as the subject and indicating the request, as well as the e-mail address to unsubscribe. Your request will be dealt with by MAVALA S.A. as soon as possible.
MAVALA S.A. endeavours to protect user’s personal data against damage, loss, misappropriation, intrusion, disclosure, alteration or destruction. However, MAVALA S.A. cannot guarantee the absolute security of internet transmissions due to the «open» nature of the network and draws your attention to the existence of possible risks in terms of occasional loss of data or breach of confidential data passing through this network. MAVALA S.A. guarantees that it has taken all necessary measures to ensure the maximum protection of personal data in accordance with the legal requirements in force.
B.1.5. Do we communicate the information we receive?
MAVALA S.A. is the sole recipient of the collected data and only transmits your personal data to a third party when:
- It might share your information with its distributors (in the case of a point of sale request located near you), its other commercial partners as well as its technical service providers to supply you with the service you have requested (for example sending a Newsletter);
- It receives a request from a judicial authority or from any administrative authority authorised by law, requesting the communication of this information in accordance with the legal provisions in force.
MAVALA S.A. makes every effort to ensure the confidentiality and security of your personal data collected during the transmission to the above mentioned persons.
«Cookies» are small data files stored by your browser on your computer’s hard drive. Most internet browsers automatically accept these files, but you can change the settings to disable this feature (refer to your browser’s Help or User’s Guide for instructions on how to do enabling/disabling). During your visit on our website, we use two types of cookies:
- «Session cookies» are used to track the pages you visit and whether you have visited the website before, these allow us to meet your needs and understand how visitors use our website.
- «Analysis cookies» are recorded during your initial visit to our website and revalidated at each of your further visits to allow us to obtain statistics on the use of our website. This information is used to improve your browsing experience. The use of an audience analysis service allows us to improve the service we offer you.
Please note that the cookies we use contain NO PERSONAL DATA and are only used by MAVALA S.A. for analysis purposes, in order to improve the service provided within our website.
If you choose to disable all cookies, access to parts of the website may not work.
MAVALA S.A. has pages on the following social networks: Facebook™ , Instagram™ and Google+™. The personal information that you have indicated as public and accessible from your profile on social networks is accessible to MAVALA S.A. MAVALA S.A. does not create or use any independent data base from these social networks from personal information that you could publish. If you wish to prevent MAVALA S.A. accessing the personal information that you have published on your profile and which is visible publicly, we remind you that the social networks settings offer the possibility to control and/or limit access to your data. We also recommend that you regularly check the personal data policy of these social networks.
B.3. Social Networks
MAVALA S.A. has pages on the following social networks: Facebook™ , Instagram™ and Google+™. The personal information that you have indicated as public and accessible from your profile on social networks is accessible to MAVALA S.A. MAVALA S.A. does not create or use any independent data base from these social networks from personal information that you could publish. If you wish to prevent MAVALA S.A. accessing the personal information that you have published on your profile and which is visible publicly, we remind you that the social networks settings offer the possibility to control and/or limit access to your data. We also recommend that you regularly check the personal data policy of these social networks.