Frequently Asked Questions

Products et Brand

• Where can I find the list of ingredients in Mavala products? The list of ingredients appears on the box of the product on sale. If this is not possible in practice (packaging too small or missing), the ‘open book’ symbol refers you to a leaflet which gives the list of ingredients. You can also find the list of ingredients for each product on sale on our website on their product page. If you have any questions about a particular product, please do not hesitate to contact us.
• What does the 'open book‘ symbol on the box of my Mavala product mean? This symbol invites you to refer to additional information (lists of ingredients, precautions for use) given on a leaflet or label attached to the product, when this information cannot be given on the product packaging due to lack of space.
• What does the open jar symbol on product labelling mean? It indicates the ‘period after opening’ (PAO), i.e. the period of use without risk to the consumer after the first opening of the product, expressed as a number of months (‘M’), provided that the product is kept under normal storage conditions and not exposed to extreme temperatures.
• What does the ‘flame’ symbol on my product box mean? It warns that the product should be kept away from sources of heat or ignition under all circumstances.
• Do you offer product samples or promotional items? Unfortunately, we cannot respond individually to all requests for samples or promotional items. We invite you to visit one of our MAVALA beauty consultants in the pharmacy, who will be happy to show you our products and give you a brochure and samples.
• Are Mavala products tested on animals? No, MAVALA products are not tested on animals in any country. Although the ban on animal testing in Switzerland is fairly recent (2018), MAVALA laboratories have been complying with this requirement for much longer, in accordance with European cosmetics regulations. The latter has prohibited animal testing since 2004, and the marketing of finished products containing ingredients tested on animals since 2009 (or 2013 for the latest tests). The words ‘not tested on animals’ do not appear on our products, as this is a legal obligation.
• Can Mavala products be used during pregnancy or when breast-feeding? Unless otherwise stated on the label, Mavala products can be used by pregnant or breast-feeding women. When manicure products are used (bases, nail polish, top coats, solvents), it is important to ventilate the room well.
• Are Mavala products also suitable for men? All Mavala products are suitable for both men and women.
• Are Mavala products natural? Some Mavala products contain a high percentage of natural ingredients, as indicated on the label.
• Can I use Mavala nail polishes during chemotherapy treatment? Yes, by applying 2 thin coats of an opaque, covering shade to protect the nails from the harmful effects of UV rays. All the shades in our Bio-Color's range are suitable for this purpose. What's more, Mini Color's + SILICIUM and Mini Bio-Color's are enriched with fortifying organic silicon to help strengthen weakened nails. However, we recommend that you always seek medical advice before using these products.
• What's the difference between Mini Color's and Mini Bio Color's? The Mini Bio-Color's formula is mainly biosourced, i.e. contains materials of renewable origin. The solvents are of plant origin (sugar cane, rice, beetroot) whereas those in Mini Color's are of petrochemical origin.
• Where are Mavala products made? All Mavala products are made in Switzerland, except pencils, make-up powders and anti-fungal, which are made in Europe.
• Where can I buy Mavala products? You can buy our products on our website mavala.fr as well as from our distributors (pharmacies and department stores).